SERVICE POLICY
Introduction to our service policy and parts dealer network.
We have created a service network that covers every corner of the earth ensuring best-in-class and real-time customer support and customer service.
We are committed to delivering customer satisfaction.
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Enhanced Quality ControlDN Solutions conducts an additional “pre-delivery inspection” (PDI) of each CNC machine tool, at the factory, to ensure our customers receive consistent quality, reliability and performance.
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2-Year Limited WarrantyDN Solutions America stands behind its commitment to quality by offering a 2-year limited warranty with unlimited hours on all models of CNC machine tools.
Warranty
Our 2-year limited warranty applies to machines purchased after June 1, 2016 for customers based in North and South America
Our warranty covers parts for two years, machine labor for one year and controls for two years (controls parts and labor)
- parts for 2 years
- machine labor for 1 year
- controls for 2 years
DN Solutions promptly provides the
services our customers need worldwide.
- Technology
Centers 51 - PDC
(Parts Distribution Center) 32 - Service Posts 199
- U.S.A
- Europe
- India
- China(Yantai)
- China(Shanghai)
- HQ
- Changwon Plant
