Service Policy

Introduction to our service policy and parts dealer network.

Customer Service

We have created a service network that covers every corner of the earth ensuring best-in-class and real-time customer support and customer service.
We are committed to delivering customer satisfaction.

  • Spare Parts

    13,000 items and 90% availability of spare parts in Europe, rapid response to our Customer’s needs.
    DN Solutions operates parts logistics centers in major logistics hubs such as South Korea, China, Germany, the U.S., and India, and supplies parts to customers around the world. We also provide a GSPM (Global Service Parts Management) system to manage the stock location and shipping of parts in real time and proactively respond to the demand for parts.

  • Spindle Repair Center

    Our rapid spindle repair service repairs general spindles and high-speed built-in spindles.

Global Service Network

DN Solutions promptly provides
the services our customers need worldwide.

  • Technology
    Centers
    51
  • PDC
    (Parts Distribution Center)
    32
  • Service Posts 199
  • U.S.A
  • Europe
  • India
  • China(Yantai)
  • China(Shanghai)
  • HQ
  • Changwon Plant

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